TERMS AND CONDITIONS

We ship to EU countries. If you wish to receive an order outside EU countries, please send us an e-mail info@everydaydesign.fi

PRICES AND POSTAGE

Prices are in euros (EUR) and they include Finnish tax 24% (VAT).

Postage and handling fee will be added automatically in all orders. Any other costs will not be charged. International customers are responsible for their country’s customs, taxes, duties and/or VAT fees. Everyday Design Ltd Oy reserves the right to change the prices.

We are a small family-run company, so please allow us to ship orders only once a week (every Monday). We deliver via Finnish Post and all orders are sent with tracking information.

BUYING & PAYMENT TERMS

We accept payments via Paypal. We accept following credit cards: Visa, Visa Electron, Master Card.

By ordering from our online store you allow us to register all required information to our customer file in order to deliver your order. Our customer information is confidential and is not given to external partners.

Customers under age 18 cannot unfortunately place an order.

RETURNS

If you are not fully satisfied with your order, you may return purchased products within 14 days from the receiving date. The returned products must be returned complete, unused and in saleable condition in their original packaging.

Before sending any returns, please contact us for detailed instructions: info at everydaydesign.fi. Thank you.

After we have received the returned products and checked them, we will return the sum of the order. Unfortunately, the delivery costs cannot be refunded. We will refund delivery costs only if the product we have sent is incorrect or faulty.

TRANSPORT DAMAGES

Please check the status of the package at the post office while collecting the package. If the package is damaged during the transport (and also the goods inside the package are damaged) make a damage report at the post office immediately. Then please  contact us to arrange a delivery of new product.

FORCE MAJEURE & DISAGREEMENTS

Everyday Design is not responsible if the delivery is delayed or can not be made because of factors we have no influence. This kind of factors are war, catastrophe, export- or import bans, decisions of authorities, strike or other factors which averts Everyday Design’s activities.

Disagreements caused by this trade agreement are solved according to Finnish law.

PRIVACY PROTECTION

The description of the register according to the law of personal data (523/1999) 10§

Basic Furniture Ltd Oy (Everyday Design)
Helena Mattila
FI10252519
www.everydaydesign.fi
Tallberginkatu1 B 128
00180 Helsinki
info at everydaydesign.fi

NAME OF REGISTER: Everyday Design customer file. Register admin/responsible: Helena Mattila

ARGUMENT OF REGISTER HOLDING : The person has registered as Everyday Design’s customer or bought products from Everyday Design’s web trade.

PURPOSE OF USE OF THE REGISTER

The purpose of Everyday Design’s customer file is to keep up the customer file and handling and filing customers orders. The register is also used to follow up the abandoned packages.  The information can also be used improving Everyday Design’s activities or statistics. Personal data is handled according to the law concerning personal data. Everyday Design can use the customer files information to its own marketing without giving the information to an external partner. Everyday Design can keep the information in electric or written form, if that’s not especially refused by the customer. The customer has a right to deny the registration of personal data by informing Everyday Design about that by e-mail: info at everydaydesign.fi.

PLEASE NOTICE: we will not send newsletters to unregistered customers.

THE CONTENT OF THE REGISTER. The personal data comprises:

First and family name
E-mail address
Street address
Postal code
Phone number
Infomation about ordering history
ASSIGNING OF THE PERSONAL DATA

Everyday Design does not assign the information to external persons. The personal data will be removed when customer requests.

PROTECTION OF THE REGISTER

The register or its information is not assigned to external persons. The user ID of Everyday Design’s internal network is required to get a right to use the register.

CONTACT

If you have any questions, please don’t hesitate to contact us: info at everydaydesign.fi